Our Commitment to Your Privacy
Welcome to eebet, one of the Philippines' trusted online betting and casino platforms. At eebet, we understand that your personal information is precious — and we don't take that lightly. This Privacy Policy explains in plain language what data we collect, why we collect it, how we use it, and how we keep it safe every step of the way.
By creating an account or using any service on eebet, you agree to the practices described in this Privacy Policy. If you have questions or concerns at any point, our support team is always ready to help. Tara, let's walk through it together.
eebet's privacy practices comply with applicable Philippine data privacy regulations, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. As a platform that operates for Filipino players, we are committed to respecting your rights as a data subject under Philippine law.
This policy applies to all eebet users — whether you're browsing our homepage, registering an account, depositing via GCash or Maya, placing a bet on your favorite PBA team, or spinning the roulette wheel. Every touchpoint with eebet is covered by this policy.
eebet — Secure transactions in Philippine Peso, every time you play.
Information We Collect
When you use eebet, we collect only the information we genuinely need to provide you with a safe, fair, and enjoyable betting experience. Here's a clear breakdown:
Personal Identification Data
- Full name and date of birth
- Government-issued ID details (for KYC/age verification)
- Mobile number and email address
- Home address (for billing and verification)
Account & Financial Data
- eebet username and encrypted password
- Deposit and withdrawal history (in Philippine Peso)
- GCash, Maya, GrabPay, or bank account numbers used for transactions
- Betting and gaming history on eebet
Technical & Usage Data
- IP address and device identifiers
- Browser type and operating system
- Pages visited, session duration, and clickstream data
- Cookies and similar tracking technologies
How eebet Protects Your Data
End-to-End Encryption
All data transmitted between your device and eebet's servers is protected with SSL/TLS encryption — the same standard used by banks. Your personal details and financial data are always encrypted in transit.
Strict Access Controls
Only authorised eebet personnel can access your personal data — and only when necessary. All staff undergo regular data privacy training and are bound by strict confidentiality agreements.
Secure Data Storage
Your data is stored on hardened servers with multiple layers of physical and digital security. We regularly perform vulnerability assessments and penetration testing to keep our infrastructure tight.
No Selling of Data
eebet does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data stays with eebet — full stop.
Breach Notification
In the unlikely event of a data breach that affects your personal information, eebet will notify you and the National Privacy Commission (NPC) as required by Philippine law — within 72 hours of discovery.
Regular Policy Reviews
Privacy isn't a one-time thing. We review and update this eebet Privacy Policy regularly to reflect changes in our services, technology, and applicable regulations in the Philippines.
How We Use Your Information
Every piece of data we collect on eebet is used for a specific, legitimate purpose. Here's exactly what we do with your information:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration & identity verification (KYC) | Name, ID details, date of birth, mobile number | Legal obligation / contractual necessity |
| Processing deposits & withdrawals | Financial data, GCash/Maya/bank details | Contractual necessity |
| Providing betting & casino services on eebet | Account data, betting history | Contractual necessity |
| Anti-fraud & responsible gaming monitoring | All collected data | Legal obligation / legitimate interest |
| Customer support communications | Email, mobile number, account data | Contractual necessity |
| Sending promotions & bonuses (with your consent) | Email, mobile number | Consent |
| Platform improvements & analytics | Technical & usage data (anonymised where possible) | Legitimate interest |
| Regulatory compliance & audit | All relevant account & transaction data | Legal obligation |
eebet will never use your data for any purpose not listed above without first obtaining your explicit consent.
eebet — Trusted by players across the Philippines, from Cebu to BGC.
Sharing Your Information
eebet does not share your personal data with third parties except in these specific, limited circumstances:
Payment Service Providers
To process your deposits and withdrawals, we share necessary financial data with licensed Philippine payment processors — including GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, and Visa/Mastercard network partners. These providers are bound by their own strict privacy and security obligations.
Regulatory Authorities
Where required by Philippine law or by order of a competent authority (such as PAGCOR or the NPC), eebet may be required to disclose certain user information. We will only do so to the extent legally required and will inform you where permitted.
Fraud Prevention & Security Partners
We work with trusted third-party services to detect and prevent fraud, money laundering, and underage gambling. These partners process data solely on eebet's behalf and cannot use it for their own purposes.
Any third party that processes data on behalf of eebet is required to sign a Data Processing Agreement (DPA) and comply with the standards set out in the Philippine Data Privacy Act of 2012.
Cookies and Tracking Technologies
eebet uses cookies and similar technologies to make your experience on our platform smoother and more personalised. Here's what you need to know:
What Are Cookies?
Cookies are small text files stored on your browser or device when you visit eebet. They help us remember your preferences, keep you logged in, and understand how players use our platform so we can keep improving it.
Types of Cookies We Use
- Essential Cookies: Required for the eebet platform to function — like keeping your session active while you bet. You cannot opt out of these.
- Analytics Cookies: Help us understand how players navigate eebet — which pages are popular, where players drop off, and how long sessions last. Data is aggregated and anonymised.
- Functional Cookies: Remember your language preferences, preferred deposit method, and similar settings so you don't have to re-enter them every visit.
- Marketing Cookies: Used only with your consent to show you relevant eebet promotions. You can opt out at any time via your account settings.
Managing Your Cookie Preferences
You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect your ability to use some features of eebet. For non-essential cookies, you can update your preferences in your eebet account settings.
Your Rights as an eebet User
Under the Data Privacy Act of 2012, you have clear rights over your personal data. eebet fully respects and upholds these rights for every Filipino player on our platform:
Right to Access
Request a copy of all personal data eebet holds about you.
Right to Rectification
Correct inaccurate or incomplete personal data in your eebet account.
Right to Erasure
Request deletion of your personal data, subject to legal retention requirements.
Right to Object
Object to certain processing activities, including direct marketing from eebet.
Right to Portability
Receive your personal data in a structured, machine-readable format.
Right to Withdraw Consent
Withdraw consent for marketing communications at any time through your account settings.
To exercise any of these rights, send a request to our Data Privacy Officer at support@eebet.best. We will respond within 15 working days, in line with NPC guidelines.
How Long We Keep Your Data
eebet retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by Philippine law. Here's a general guide:
- Account and identity data: Retained for the duration of your eebet account and for up to 5 years after account closure (as required for AML/KYC compliance).
- Transaction records: Kept for a minimum of 5 years to comply with anti-money laundering regulations.
- Marketing preferences: Until you withdraw consent or request deletion.
- Technical/usage data: Anonymised or deleted within 24 months of collection.
- Support communications: Retained for 2 years after the last interaction.
When data is no longer needed, eebet securely deletes or anonymises it in a way that makes re-identification impossible.
eebet — Serving players from Dumaguete to Manila with a platform built on trust and transparency.
Children's Privacy and Underage Protection
eebet is strictly an 18+ platform. We do not knowingly collect personal information from anyone under 18 years of age. Our registration process includes age verification steps to enforce this. If we discover that a minor has created an account, we will immediately suspend the account and delete all associated personal data.
Parents and guardians who believe a minor may have registered on eebet should contact us immediately at support@eebet.best. We take underage gambling prevention very seriously — it is a non-negotiable part of how eebet operates.
Responsible Gaming reminder: eebet encourages all players to bet responsibly. Visit our Responsible Gaming page for tools, resources, and self-exclusion options.
Changes to This Privacy Policy
We may update this eebet Privacy Policy from time to time — to reflect changes in our services, new regulatory requirements, or improvements to how we protect your data. When we make significant changes, we will notify you via email or a prominent notice on the eebet platform at least 14 days before the changes take effect.
The "Last updated" date at the top of this page always shows you when the most recent version was published. We encourage you to review this policy periodically so you're always in the know about how eebet handles your data.
Continuing to use eebet after changes take effect means you accept the updated policy. If you don't agree with any changes, you can contact us or close your account — we'll help you through the process.
Contact Our Data Privacy Officer
If you have any questions, concerns, or requests related to this Privacy Policy or how eebet handles your personal data, please don't hesitate to reach out to our Data Privacy Officer directly:
support@eebet.best
Response Time
Within 15 working days
Jurisdiction
Republic of the Philippines
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. Visit privacy.gov.ph for more information.
Play with Confidence on eebet
Your data is safe, your bets are fair, and your experience is always protected. Ready to join thousands of Filipino players on eebet? Laro na!